Our team of board-certified Neonatologists brings years of specialized training and experience in caring for premature and critically ill newborns. They work alongside hospital staff to provide continuous, compassionate care for your baby.

Your baby receives individualized care in a nurturing, family-centered environment. Our nurses and neonatologists monitor growth, breathing, feeding, and overall health, while encouraging parental bonding through skin-to-skin contact and hands-on participation whenever possible.

Yes. We encourage parents to spend as much time as possible with their baby. Each hospital offers different comfort spaces and visiting guidelines, but our team always supports family involvement.

Every baby moves at their own pace. Your team will walk you through the milestones your baby needs to meet before discharge and help you learn everything you need for the transition home.

You’ll receive a discharge plan with guidance on feeding, follow-up appointments, and any additional support your baby may need. You can always reach out with questions — Onsite Neonatal Partners is here to support you even after discharge.

Onsite Neonatal bills separately from the hospital for neonatal care. Our staff can help explain your bill, answer questions about coverage, and connect you with the right resources to make sure you understand what’s included. If you have any issue paying your bill, please contact us directly at (877) 646-1133 (tel:(877) 646-1133)option #2 and our patient accounting advocates will be happy to assist.

Parents are an essential part of their baby’s care team. You are encouraged to participate in daily care routines, attend educational sessions, and be present during rounds. Your involvement helps your baby grow, recover, and transition home confidently.