Navigating Insurance and Billing, Made Simple
We know medical bills can be overwhelming—especially during your baby’s hospital stay. Our Patient Accounting Advocates work directly with families and payers to make the process as smooth and transparent as possible. From insurance coverage to payment support, we’re here to help.
Flexible Payment Options
You may receive a bill from Onsite Neonatal Partners if our team provided care for your newborn in the NICU, special care nursery, well baby unit, emergency department, or pediatric unit.
Onsite Neonatal has partnered with InstaMed and CareCredit to offer secure, flexible payment tools:
Choose your hospital and proceed to payment portal.
NOTICE: All patient account information is protected and HIPAA-secure.
If you have any issue paying your bill, please contact us directly.
(877) 646-1133 option #2 and our patient accounting advocates will be happy to assist.

Have a question? Our Patient Accounting Advocates can walk you through your charges and help you navigate your benefits and payment options.
Insurance Plans We Accept
Onsite Neonatal accepts most major insurance plans. We work closely with insurance providers to make the billing process as seamless as possible for families.
Below is a list of many of our participating payers. If your insurance is not listed, or if you have questions, please reach out—we’re happy to assist.
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Absolute Total Care
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Aetna Better Health IL
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Aetna Better Health NJ
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Aetna Better Health PA
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Aetna Better Health TX
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Aetna NJ
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All Savers GA
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All Savers SC
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Ambetter of Arkansas
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Ambetter MHS Marketplace
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Ambetter Peach State Marketplace
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Ambetter Superior Marketplace
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Ambetter Total Care
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Americas Choice
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Amerigroup Ins. Co.
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Amerihealth Caritas
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Amerihealth Mercy
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Amerihealth TPA PA
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Blue Cross Community Health
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Capital Blue Cross
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CareNetwork - Savannah Business Group
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CareNetwork - Healthgram, HealthScope, Meritain Georgia Health Network
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Caresource AR
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Caresource GA
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Caresource of IN
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Centegra Care Of Boncura
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Centegra Health and Wellness
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Christus Health Plan
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Cigna IN
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Consociate Wellspan
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Coventry Cares PA
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Driscoll Childrens Health Plan
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Family Health Network
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Firstcare Medicaid HMO TX
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Gateway Ins. Company
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Georgia BCBS
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Georgia Medicaid
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Harmony Health Plan
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Health Alliance Connect
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Health Partners Claims PA
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Healthfirst NJ
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Healthgram Inc.
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Healthy Options
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Highmark Blue Shield
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Horizon of NJ
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Humana Georgia
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Humana South Carolina
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Humana Texas
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IBC Keystone Health NJ
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Illinicare Health Plan
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Illinois BCBS
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Illinois Medicaid HFS
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IMS
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Indiana Anthem
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Indiana Anthem Hoosier Healthwise
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Indiana Medicaid
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IU Health Plans
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Keystone Health Plan
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Keystone Mercy Health
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Managed Health Services MHS
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MDWise HIP Claims
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MDWise Hoosier Healthwise
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MDWise IU Health
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Mercy Network LLC
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Meridian Health Plan IL
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Meritain Health NJ
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Methodist First Choice/UP HealthPlus
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Molina Healthcare Of Illinois
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Molina Healthcare Of South Carolina
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Molina Healthcare Of Texas
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Multiplan
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Mutual Medical Plans
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New Jersey Medicaid
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New York Medicaid
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North Carolina Medicaid
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Northwestern Medicine Physicians Network
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Oklahoma Medicaid
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Omni Claim (Oxford Health Plan)
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Peach State Health Plan
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Pennsylvania Medicaid
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Preferred Health Care
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PreferredOne Insurance
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Qualcare HMO
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Qualchoice AR
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RightCare From Scott&White HealthPlan
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Select Health/First Choice Of SC
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SIHO
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South Carolina Blue Choice Medicaid
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South Carolina Medicaid
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South Carolinna BCBS
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South Central Preferred
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Summit Community Care
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Superior Health Plan
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Surest SC
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Texas BCBS
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Texas Childrens Health Plan
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Texas Medicaid Healthcare Partnership
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The Care Network
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Three Rivers Provider Network
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UHC Community Plan NJ
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UHC Community Plan PA
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UHC Community Plan TX
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UMR GA
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UMR SC
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United Healthcare GA
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United Healthcare SC
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UnityPoint Health Plus
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UPMC for You
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US Family Health Plan
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Wellcare of GA
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Wellcare of NJ
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Wellcare of South Carolina
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Wellcare of TX
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Zelis
Frequently asked questions
Have Questions About Your Bill or Coverage?
Our Patient Accounting Advocates are here to help. Whether you need assistance with insurance, payment options, or understanding your statement, just fill out the form—we’ll follow up shortly.