St. Luke’s University Health Network (SLUHN) has always been recognized for the quality care they provide to patients across Pennsylvania and New Jersey. Consistent with their system wide initiatives to improve community health, the level IIIb NICU team at St. Luke’s in Bethlehem, PA identified opportunities to improve patient outcomes, drive team engagement, and improve overall staff culture.
In 2016, Texas legislators created a Perinatal Advisory Council which developed and recommended new criteria for designation of neonatal levels of care. Per new laws, any TX hospital seeking to provide neonatal care for the community would be required to apply for, and pass, an extensive review based on the level of care they were seeking.
For many women and families, childbirth marks one of life’s most important milestones. As a result, the quality of care mothers and babies receive in the hospital is critically important—especially when it comes to the most vulnerable newborns. It is essential that a mother be able to choose a hospital with the experienced staff and specialized resources to ensure she and her baby receive the best care.
Union Hospital in Terra Haute, Indiana is home to a 15- bed Level IIIb NICU, making them one of the region's premier facilities for neonatal care. However, they were searching for ways to grow their neonatal market share to utilize their bed space despite serving a region with no significant population increases.